USA Living

USA Discounters, Ltd.
Founded 1991
Headquarters Norfolk, Virginia, United States
Area served
 United States

USA Discounters, Ltd. (d/b/a USA Living[1] and Fletcher's Jewelers[2]) is an American retail company based in Norfolk, Virginia, United States. USA Discounters has been in business since 1991.[3]

History

Collection Practices

In a July 2014 article, it was reported that USA Discounters seizes the pay of more active-duty military than any other company in the country, according to Department of Defense payroll data obtained by ProPublica.[3]

USA Discounters issued a press release refuting the article, stating just "1%" of their military customers are subject to wage garnishment after all other actions are exhausted.[4][5]

Name change

In October 2014, USA Discounters announced a name change to "USA Living",[6] however the name change was a store branding change only for the "USA Discounters" and "Fletcher's Jewelers" locations and the company's official name remained the same.[7]

Bankruptcy

In August 2015, USA Discounters filed Chapter 11 bankruptcy[7] and began closing stores."[8]

Official investigations

The company has been the target of investigations and official actions by the Consumer Financial Protection Bureau,[9] the Colorado Attorney General,[10] and the North Carolina Attorney General.[11][12]

References

  1. ↑ "Customer Service". Usaliving.com. Retrieved 2016-04-09.
  2. ↑ "Fletcher's Jewelers". Fletchersjewelers.com. Retrieved 2016-04-09.
  3. 1 2 Kiel, Paul (25 July 2014). "Thank You for Your Service: How One Company Sues Soldiers Worldwide". ProPublica. The Washington Post. Retrieved 27 July 2014.
  4. ↑ "Statement by USA Discounters in Response to ProPublica Article (Press Release)". www.businesswire.com. 27 July 2014. Retrieved 27 July 2014.
  5. ↑ Kiel, Paul (28 July 2014). "USA Discounters Responds to ProPublica Article". ProPublica. The Washington Post. Retrieved 28 July 2014.
  6. ↑ Paul Kiel. "Company That Sues Soldiers Pledges Reform, Changes Name". ProPublica.
  7. 1 2 "United States Bankruptcy Court : USA Discounters Ltd" (PDF). Web.archive.org. Archived from the original on April 8, 2016. Retrieved 2016-04-09.
  8. ↑ "Company That Sued Soldiers Closes Its Stores". Msn.com. Retrieved 2016-04-09.
  9. ↑ Truman Lewis (15 August 2014). "Feds say USA Discounters scammed military consumers; refunds pending". ConsumerAffairs.
  10. ↑ "Attorney General Cynthia H. Coffman Files Second Lawsuit Against Business Targeting Military Service Members". coloradoattorneygeneral.gov. Archived from the original on 6 September 2015.
  11. ↑ Dolasinski, Amanda (2014-08-12). "USA Discounters chain under fire from NC attorney general | Stripes Okinawa". Okinawa.stripes.com. Retrieved 2016-04-09.
  12. ↑ "News Releases & Advisories". Ncdoj.gov. Retrieved 2016-04-09.
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